Expert Trader's Privacy Policy
Effective date: April 25, 2026This Privacy Policy describes how Expert Trader ("we", "us," "our") collects, uses and discloses information about individuals who use our websites (experttrader.axon-tech.in) to access the free version of our product or Pro Max, other applications, services, tools and features, or who purchase our products or otherwise interact with us (collectively, the "Services"). For the purposes of this Privacy Policy, we are the data controller, and "you" and "your" means you as the user of the Services.
About the Company
Expert Trader is a trading software provided by AXON AI — the parent company of all services and products. The application is certified by UDYAM, Government of India.
Changes to This Privacy Policy
Last reviewed: April 25, 2026We may modify this Privacy Policy from time to time, in which case we will update the "Last Updated" date at the top of this Privacy Policy.
If we make material changes to the way in which we use or disclose information we collect, we will use reasonable efforts to notify you — such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services, or by other means consistent with applicable law — and will take additional steps as required by applicable law.
Information We Collect
How we collect and use your dataContact Information
Basic contact details such as name, address, phone number, and email. We use this information where necessary to perform our contract with you to provide the Services, and to communicate with you (including, with your consent where required, to tell you about promotions or products that may be of interest to you).
If you invite others to use our Services, we will collect their email address from you to send the invitation. We use this information solely to facilitate the invitation and do not use it for other marketing purposes unless the recipient becomes a user.
Account Information
Name, username, email and password. We use this information where necessary to perform our contract with you to provide the Services and to maintain and secure your account with us.
Payment Information
Credit or debit card information and billing address, which we collect using a third-party payment processor. We use this information where necessary to perform our contract with you to process your payment and provide the Services.
Your Rights & Choices
Depending on your region, rights may varyDepending on where you live, you may have some or all of the rights listed below in relation to personal information we have collected about you. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
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Right to Access / Know
Request access to personal information we hold about you, including categories collected or disclosed for a business purpose.
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Right to Request a List of Third-Party Recipients
Request a list of specific third parties to which we have disclosed personal information.
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Right to Delete
Request that we delete personal information we maintain about you.
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Right to Correct
Request that we correct inaccurate personal information we maintain about you.
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Right of Portability
Receive a copy of personal information we hold and request its transfer to a third party.
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Restriction of Processing
Ask us to stop, suspend or restrict our processing of personal information.
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Right to Object
Object to our processing of personal information.
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Right to Refund
If you purchase our services and do not wish to use them, you may request a refund. Refunds are only possible when 2–3 days have passed from the date of purchase.
Data Retention & Deletion
How long we keep your informationCurrently we do not operate our own database. Our company uses Appwrite and Firebase for data storage.
Children's Privacy
Age requirements for using our ServicesChildren under the age of 18 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children, particularly those under 18 years of age.
In cases where the minimum age for processing personal information differs by region, the applicable regional minimum age applies. For users above 18 but below the age of consent in their region, additional restrictions may apply.
Complaints
How to raise a concern with usIf you have complaints about how we process your personal information, or if you need to access this Privacy Policy in a different format due to a disability, please contact us directly.
We will respond to your request as soon as possible.